Already There LLC Return Policy
Time Frame for Returns:
- Products must be returned within 30 days of receiving your order.
Condition of Returned Items:
- Items must be in their original condition: unwashed, unworn, and with all tags attached.
- Refunds will be processed to the original payment method within 7-10 business days of receiving the returned item.
- Original shipping fees (if any) are non-refundable.
- Exchanges are subject to item availability. Items can be exchanged for a different size or color of the same item, if available.
- If the desired item is not available, a refund will be issued.
- Customers are responsible for return shipping costs unless the item is defective or an incorrect item was received.
Defective or Incorrect Items:
- If you receive a defective or incorrect item, contact us within 7 days of delivery for a replacement or refund at no additional cost.
- Certain types of items cannot be returned, such as perishable goods, custom products, and personal care goods.
- Contact our customer service team to initiate a return.
- You will be provided with a return shipping label and instructions.
- Pack the item securely and include the original receipt or proof of purchase.
- Send the item back to us using the provided shipping label.
- If you have any questions about our return policy or need assistance with a return, please contact our customer service team at info (at) alreadythere.life